At sportsplus, we believe that gaming should always be fun, safe, and within your control. This page outlines the tools and resources available to Filipino players who want to keep their experience healthy and enjoyable.
sportsplus is committed to providing a safe and responsible gaming environment for every Filipino player on our platform.
sportsplus is designed for entertainment, and we take our responsibility to Filipino players seriously. We recognise that for a small number of people, gaming can become problematic, and we are committed to providing the tools and information needed to keep play safe. Our platform is strictly for adults aged 21 and above, and we enforce this requirement at registration and during account verification. We encourage all players to treat gaming as a form of leisure — not as a way to earn money or recover financial losses. If you ever feel that your gaming habits are affecting your daily life, relationships, or finances, we urge you to use the tools available on this page without delay.
You can set daily, weekly, or monthly deposit limits on your sportsplus account at any time through your account settings. Once a limit is set, it takes effect immediately and cannot be increased for a cooling-off period of 24 hours. This gives you full control over how much you spend on the platform each period. We strongly encourage all players to set a deposit limit that reflects their personal budget before they start playing. Keeping your spending within a pre-set boundary is one of the most effective ways to ensure that gaming stays enjoyable and does not affect your financial wellbeing.
If you feel you need some time away from gaming, sportsplus offers a Take a Break feature that lets you temporarily suspend your account for a set period — from 24 hours up to several weeks. During this time, you will not be able to log in, place bets, or access any games on the platform. This tool is ideal for players who want a short pause without committing to a longer exclusion. You can activate a break at any time through your account settings, and the suspension will begin immediately. We encourage players to use this feature proactively whenever they feel their gaming is becoming more frequent than they would like.
For players who feel they need a longer break, sportsplus provides a self-exclusion option that allows you to close your account for an extended period of your choosing. Self-exclusion can be set for a minimum of six months and can be extended further upon request. Once self-exclusion is activated, your account will be suspended immediately and you will not be able to reopen it until the exclusion period has fully elapsed. During the exclusion period, you will also be removed from all marketing communications. If you believe you have a serious problem with gambling, we strongly encourage you to consider self-exclusion and to seek support from a professional organisation in the Philippines.
sportsplus provides optional reality check notifications that remind you how long you have been playing during a session. You can set these reminders to appear at regular intervals — for example, every 30 or 60 minutes — so that you always have a clear sense of how much time you are spending on the platform. When a reality check appears, you can choose to continue playing or to end your session. These gentle prompts are designed to help you stay aware of your gaming habits without interrupting your enjoyment unnecessarily. We recommend enabling reality checks as a simple and effective way to maintain a healthy relationship with gaming.
Being aware of the warning signs is the first step towards getting the help you need.
Problem gambling can affect anyone, regardless of age, background, or income level. It often develops gradually, and many people do not realise there is an issue until it has already begun to affect their daily life. Common warning signs include spending more money on gaming than you can afford, chasing losses in the hope of winning back what you have spent, and feeling anxious or irritable when you are not able to play. Other signs include neglecting work, family, or social responsibilities because of gaming, borrowing money to fund your play, and lying to people close to you about how much time or money you spend on gaming. If any of these signs feel familiar, we encourage you to reach out for support — there is no shame in asking for help, and early action makes a significant difference.
Spending beyond your budget to keep playing
Chasing losses instead of accepting them
Feeling anxious or restless when not playing
Neglecting family, work, or social commitments
Borrowing money to fund gaming sessions
Hiding or lying about your gaming habits
Quick answers to the questions Filipino players most often ask about safe gaming on sportsplus.
You can set a deposit limit by logging into your sportsplus account and navigating to the Responsible Gaming section of your account settings. From there, you can choose a daily, weekly, or monthly limit that suits your personal budget. Once the limit is saved, it takes effect immediately and any attempt to deposit beyond that amount will be declined until the limit period resets. If you wish to increase your limit, a mandatory 24-hour cooling-off period applies before the change takes effect — this is designed to prevent impulsive decisions. We recommend reviewing your deposit limit regularly to make sure it continues to reflect your financial situation and gaming goals.
Once a self-exclusion period has been set on your sportsplus account, it cannot be reversed or shortened — the full exclusion period must elapse before your account can be reopened. This is intentional, as it ensures that the tool provides genuine protection rather than a temporary inconvenience that can be bypassed. When your exclusion period ends, you will need to contact our support team to request reactivation, and we may ask you to confirm that you are ready to return to gaming responsibly. We take self-exclusion requests seriously and will not attempt to market to you or encourage you to return during your exclusion period. If you are unsure whether self-exclusion is right for you, our support team can help you explore other options such as a shorter Take a Break period.
If you or someone you know is struggling with problem gambling in the Philippines, there are several organisations that can provide confidential support and guidance. The National Council on Problem Gambling and local mental health services offer counselling and helpline support for individuals affected by gambling-related harm. You can also speak to a trusted family member, friend, or healthcare professional if you are not ready to contact a formal organisation. In addition to external support, sportsplus offers self-exclusion and account suspension tools that you can activate immediately through your account settings. Seeking help early is always the best course of action — problem gambling is a recognised condition, and effective support is available to help you regain control.
No — sportsplus is strictly for adults aged 21 and above, in accordance with Philippine gaming regulations. Age verification is required during the registration process, and we may request additional documentation to confirm your age before allowing withdrawals or continued play. If we have reason to believe that an account is being used by someone under the legal age, we will suspend the account immediately and conduct a review. We take our responsibility to prevent underage gambling very seriously, and we encourage parents and guardians to use parental control software to prevent minors from accessing online gaming platforms. If you are aware of a minor attempting to use sportsplus, please contact our support team immediately so that we can take appropriate action.