sportsplus Privacy Policy

When you register and use sportsplus, we collect certain personal information that is necessary to operate your account and deliver our services to you as a Filipino player. This includes your full name, date of birth, email address, mobile number, and residential address in the Philippines. We also collect financial information such as your preferred payment method and transaction history, which is required to process deposits and withdrawals in Philippine pesos. During identity verification, we may request a copy of a government-issued ID to confirm your eligibility and comply with applicable regulations. Additionally, we collect technical data such as your device type, IP address, browser information, and session activity to maintain platform security and improve your experience. All information collected is limited to what is genuinely necessary for the purposes described in this policy.

The personal data we collect is used exclusively to provide, maintain, and improve the sportsplus platform for players in the Philippines. We use your registration details to create and manage your account, verify your identity, and ensure that only eligible players aged 21 and above can access our services. Your transaction data is used to process deposits and withdrawals in Philippine pesos accurately and securely, and to maintain a complete record of your account activity. We may use your contact information to send you important service notifications, security alerts, and updates about changes to our platform or policies. Where you have opted in, we may also send you promotional communications about offers available on the platform — you can withdraw this consent at any time through your account settings. We do not use your personal data for any purpose that is incompatible with the reasons for which it was originally collected.

sportsplus does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes. We may share your data with trusted service providers who assist us in operating the platform — such as payment processors, identity verification partners, and technical infrastructure providers — but only to the extent necessary for them to perform their specific functions. All third-party partners we work with are contractually required to handle your data securely and in accordance with applicable Philippine data privacy regulations. We may also disclose your information to regulatory authorities, law enforcement agencies, or other government bodies when required to do so by law or in response to a valid legal request. In the event that sportsplus undergoes a business restructuring or change of ownership, your personal data may be transferred as part of that process, and you will be notified in advance where required by law. We take all reasonable steps to ensure that any sharing of your data is limited, purposeful, and properly safeguarded.

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, alteration, or disclosure. Your account is protected by password authentication, and we strongly encourage you to use a strong, unique password and to keep your login credentials confidential at all times. Sensitive data such as payment information is encrypted during transmission using industry-standard protocols, and our systems are regularly reviewed and updated to address emerging security risks. While we take every reasonable precaution to protect your data, no online platform can guarantee absolute security, and you use the platform at your own risk in this regard. If you suspect that your account has been compromised or that your personal data has been accessed without authorisation, please contact our support team immediately so that we can take prompt action. We will notify affected players and relevant authorities in the event of a data breach, in accordance with our obligations under Philippine law.

As a player based in the Philippines, you have specific rights over your personal data under the Data Privacy Act of 2012 and its implementing rules and regulations. You have the right to be informed about how your data is collected and used, the right to access the personal information we hold about you, and the right to request corrections if any of that information is inaccurate or incomplete. You may also request the deletion of your personal data in certain circumstances, such as when it is no longer necessary for the purposes for which it was collected, subject to our legal and regulatory retention obligations. If you believe that your data privacy rights have been violated, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. To exercise any of these rights, please reach out to our support team and we will respond to your request within the timeframe required by applicable law. We are committed to handling all data subject requests fairly, transparently, and without undue delay.

We retain your personal data for as long as your account remains active and for a reasonable period thereafter, in order to comply with our legal, regulatory, and business obligations. Transaction records and account activity logs may be retained for a longer period where required by Philippine gaming regulations or financial compliance rules. When your data is no longer required for any legitimate purpose, we will securely delete or anonymise it in accordance with our internal data retention schedule. You may request the early deletion of your personal data by contacting our support team, though we may be unable to fulfil such requests where retention is required by law. We do not retain data in a form that identifies you for longer than is strictly necessary. Our data retention practices are reviewed periodically to ensure they remain proportionate and compliant with applicable regulations.